Diversity: I welcome people of all ages, gender identities, religious beliefs, sexual orientations, abilities and cultural backgrounds.
Procedure: It is your responsibility to call me on our agreed platform at the arranged time.
Extra Time: I remain available to my clients on Telegram and emails from Monday-Friday. I aim to reply within 24 working hours.
Problems: If I ever say or do anything in a session that you don’t feel comfortable with or if you have any concerns with the way we are working, please let me know as soon as possible. Language is an important part of communication and I always strive to do my best to communicate in a way that makes everyone feel comfortable and welcome.
Payments: All payments are made through Stripe.
Changes & Termination: Because of the time, scope and nature of my work, my policy is that once we’ve agreed on a package and payment plan, it is all due, so please sign up with consideration. Re-scheduling or cancellations of appointments should be done at least 48 hours before the planned date. Any less notice and the sessions will be charged in full. I don’t accept cancellations of the full package other than for extreme circumstances. This is a firm rule. Thank you for respecting it.
Confidentiality: I recognise that anything you share with me is regarded as confidential, whether it is business or personal information. I undertake not to, at any time, (unless required to do so by law), either directly or indirectly, use or disclose any information you share with me during our sessions.
Legalities: I will maintain my professional indemnity insurance and compliance with regard to GDPR and your details. All the information collected through my website and associated tools (like MailChimp or Acuity) will remain confidential. I promise not to share them with anyone, ever, unless disclosed clearly (like for a competition or giveaway). If you wish to be removed from my database, simply unsubscribe or email me on email@example.com
Nature of Coaching: The client is aware that the coaching is in no way to be construed as psychological counselling or any type of therapy. Coaching results are not guaranteed. The client enters into the coaching with the full understanding that they are responsible for creating their own results.
Bachelor's business degree majoring in marketing
Coaching certificate by the Coaching Academy
Management and training certificate IV
300 hours Yoga and Meditation training certified by Yoga Alliance International
Certified Maturation Coach
Thank you for taking the time to read through these. Please contact me directly at firstname.lastname@example.org if you have any further queries.